Advanced Analytics timeline/session event processing is getting behind. We are investigating the issue.

We've now resolved the incident. Thanks for your patience.

Case Manager has detected a significant increase in the time it takes for one of its underlying core services to process requests. A delay in the underlying service may impact loading time Case Manager and Incident Responder pages. If you are experiencing slow performance for longer than 1 hour, please file a support case. This notice will auto-close after 24 hours.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

We will be performing maintenance on your Cloud Connector. Once the maintenance is complete, your Cloud Connector will continue processing data from where it left off. No action is required from the customer. If you do see any issues post the maintenance activities, kindly raise a Support Case for further triage.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.