Notice #359211
Recovering

Advanced Analytics: Event Processing Delayed

Began:

We've fixed the core issue, and are waiting for things to recover.

Advanced Analytics timeline/session event processing is getting behind. We are investigating the issue.

  • Advanced Analytics
  • Data Lake
  • Cloud Connectors
  • Site Collector
  • Other
Previous Incidents

[Resolved] Advanced Analytics UI Unavailable

Began: Ended: Duration:
  • Advanced Analytics

The Advanced Analytics UI is unavailable and we are actively investigating the issue. No action is required from customer presently, we will open a support case if required. If emergency assistance is needed please feel free to raise Support Case

Advanced Analytics UI is now available. We are continuing to monitor the situation. If you have any questions or concerns, please feel free to raise a Support Case.

[Complete] Maintenance: Cloud Connectors

Began: Ended: Duration:
  • Cloud Connectors

We will be performing maintenance on Cloud Connector. Once the maintenance is complete, Cloud Connector will continue processing data from where it left off. No action is required from customer, if you do see any issues with Cloud Connector, please raise a Support Case for further triage.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Nextgen Site Collector Status Page Deprecation

Began: Ended: Duration:
  • Site Collector

Nextgen Site Collector status page notifications will be deprecated starting April 24, 2024. You will no longer receive status page notifications from Nextgen Site Collector when your AA is version i63+ and your site collector is upgraded to version 1.18.0 or higher. This is part of an ongoing effort to deprecate legacy SaaS infrastructure and support migration to the New-Scale platform. Legacy Site Collector is not affected by this change and will continue notifying the status page. During site collector upgrade, you may receive a false positive status page notification about the site collector, this can be safely ignored. If you have any questions, please contact Exabeam Support.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

The maintenance is now complete. Thanks for your patience.

No further notices from the past 7 days.